Like many of you, I was shocked and angered to find out
about the large operational deficit at the Eastlink Centre. I thought it'd be helpful to share the full
picture of where we're at, share some personal thoughts, and inform you on what
is being done about it.
The Eastlink Centre had a budget this year of $12
million. On the expense side, the Eastlink
Centre is on budget. The issue arises on the
revenue side. This year there was $7
million budgeted in revenue from user fees and $5 million in revenue from
taxpayer subsidy.
Due to an accounting error, Eastlink Centre revenues were
overstated by over $2 million. This meant we were only on track to have $10
million in revenues, leaving us with the large deficit. Some immediate actions were taken to address
the issue. A number of temporary and casual staff had their contracts
ended. Even by scaling down the
operations, a $1.75 million deficit will be left. Other departments have been
instructed to rein in discretionary funding to minimize the impact. We also have a financial stabilization fund
that can come into play should we need it.
This situation brought two major questions that needed to be
asked:
1. What is being done so that this error doesn't happen
again?
and second, perhaps more importantly,
2. Why are revenues
down so significantly?
To answer these questions, there are a number of things
happening:
An internal review of accounting practices is taking place
to ensure conformity with standard City practices. Council has asked for financial training
systems to be reviewed to provide an assurance that our staff have all the
relevant knowledge pertaining to our financial systems and to eliminate errors
like this from happening in the future.
In regards to the revenue situation, there is going to be an
external operational review completed on facility. There have been ongoing service reviews of
City departments and the Eastlink Centre was on the list.
The review has been pushed up and we hope it will be completed before
the end of the year.
The review will do a thorough breakdown of all Eastlink Centre's services. It will determine appropriate staffing levels, look at operating models, provide input on revenue generating capabilities and suggest areas where expenses could be reduced.
The review will do a thorough breakdown of all Eastlink Centre's services. It will determine appropriate staffing levels, look at operating models, provide input on revenue generating capabilities and suggest areas where expenses could be reduced.
The revenue situation concerns me greatly. If we don't bring in more revenue with user
fees or find areas to reduce expenses, increased taxpayer subsidies may be
required, which I'm not hearing much of an appetite for in the community.
On a related note, I am even more convinced that re-opening
the Leisure Centre pool is going to be a much costlier proposition than
expected. If we're struggling with
revenues for our flagship rec centre, I fail to see how we're going to generate
enough revenue to keep TLC sustainable.